TERMS & CONDITIONS
Last updated: January 6, 2026
Welcome to 8Motiv LLC (“8Motiv,” “we,” “our,” “us”).
By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our site or making a purchase.
GENERAL INFORMATION
8Motiv LLC is a U.S.-registered company specializing in the curation and distribution of niche and luxury fragrances.
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
USE OF THE WEBSITE
All content on this website — including text, images, product descriptions, trademarks, and logos — is the property of 8Motiv LLC or its brand partners and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any content for commercial purposes without prior written consent.
PRODUCT INFORMATION
All fragrances featured on this site are genuine and sourced from authorized brand partners or verified suppliers.
Descriptions, notes, and olfactory details are provided for informational purposes only. Color or packaging may vary slightly due to manufacturer updates or lighting conditions.
We make every effort to display accurate information but cannot guarantee that product descriptions or images are completely error-free.
AUTHENTICITY GUARANTEE
All fragrances sold by 8Motiv LLC are 100% authentic.
We source our products exclusively from licensed distributors, authorized brand partners, and verified suppliers.
We do not sell replicas, imitations, grey-market items, or counterfeit products under any circumstances.
Each product undergoes strict quality control to ensure authenticity, proper handling, and compliant storage conditions.
If you have any questions regarding the authenticity of an item purchased from us, please contact us for verification and assistance.
ORDERS & PAYMENTS
Orders are subject to availability and acceptance.
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We accept major credit cards and payment methods displayed at checkout.
Prices may change without notice, but you will always be charged the amount confirmed at checkout.
We reserve the right to cancel or refuse orders suspected of fraud, unauthorized resale, or violation of these Terms.
SECURE PAYMENT
Your payment information is processed securely through trusted, encrypted payment gateways.
We do not store credit card numbers or sensitive payment data on our servers.
Payment details are tokenized and processed by PCI DSS-compliant providers such as PayPal, Shop Pay, and other trusted payment services.
This site uses 256-bit SSL encryption and industry-standard TLS/SSL protocols to ensure a secure checkout experience.
- Visa
- Mastercard
- American Express
- PayPal / Shop Pay
- Apple Pay / Google Pay
By using this site, you acknowledge and accept these security measures.
If you believe an unauthorized transaction has occurred, please contact us immediately.
SHIPPING & DELIVERY
Fragrance products containing alcohol are classified as hazardous materials and must comply with carrier and IATA restrictions.
Shipping times are estimates and may vary depending on your location.
International buyers are responsible for customs duties, taxes, or import restrictions applicable in their country.
8Motiv LLC is not liable for delays caused by customs, natural events, carrier issues, or events beyond our reasonable control once the package is in transit.
RETURNS & EXCHANGES
Due to the nature of fragrance, all sales are final once packaging seals are broken.
Returns are accepted only for items damaged in transit or sent in error.
Claims must be submitted within 48 hours of delivery with photographic proof.
Approved returns must be unused, sealed, and in original condition.
All returns and exchanges are subject to our Returns & Exchange Policy, which is incorporated into these Terms by reference.
INTERNATIONAL SALES
Products sold internationally comply with U.S. labeling and safety standards.
You are responsible for ensuring compliance with local import regulations and age restrictions prior to purchase.
INTELLECTUAL PROPERTY
All brand names, perfume titles, bottle designs, and images are trademarks or copyrights of their respective owners.
8Motiv LLC distributes and promotes these brands with permission where applicable and claims no ownership of third-party trademarks.
PRODUCT USE DISCLAIMER
Fragrances sold by 8Motiv LLC are for external use only and are not intended to diagnose, treat, cure, or prevent any medical condition.
Users with allergies or sensitivities should review ingredient information and perform a patch test prior to full use.
AI & AUTOMATED CUSTOMER SERVICE
8Motiv LLC may use automated systems, chatbots, or AI-powered tools to provide customer support.
Automated responses are for informational purposes only and are not legally binding.
Customers may request assistance from a human representative at any time.
PACKAGE PROTECTION (OPTIONAL)
Optional package protection may be offered at checkout to cover loss, theft, or damage during transit.
Claims under package protection must be submitted through the designated claims portal and are subject to the terms and conditions of the protection provider.
ACCOUNT SUSPENSION & ABUSE
8Motiv LLC reserves the right to suspend or terminate accounts, refuse service, or cancel future orders if we determine, in our sole discretion, that a user has engaged in fraudulent activity, abuse of returns, chargeback misuse, unauthorized resale, or violation of these Terms.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, 8Motiv LLC shall not be held liable for indirect, incidental, or consequential damages arising from the use of this website or its products.
Total liability shall not exceed the amount paid for the product purchased, except where prohibited by law or in cases of gross negligence or willful misconduct.
PRIVACY & DATA PROTECTION
Your privacy matters to us.
Personal data is handled in accordance with our Privacy Policy and applicable laws, including GDPR and CCPA.
ARBITRATION & CLASS ACTION WAIVER
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or any purchase made through 8Motiv LLC shall be resolved by binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association.
You agree to waive any right to participate in a class action or class-wide arbitration.
GOVERNING LAW
These Terms & Conditions are governed by the laws of the State of Florida, USA.
CHANGES TO TERMS
8Motiv LLC reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the site constitutes acceptance of any revisions.
CONTACT US
8Motiv LLC
Email: services@8motiv.com
Tel: +1 561-269-3599
Website: www.8motiv.com
